You Are At The Identity Check

Unverified Today, Cleared Tomorrow: Spinshark Casino KYC

Every UK-licensed casino must confirm who you are, and our checks usually finish within 32 hours.

Start Verification

UK Gambling CommissionLicence 21432-4200-R-711373

Waiting To Withdraw

Your Check, Answered In Full

Most worries here are about timing, so the key facts sit in one place.

Checks handled by

Spinshark Casino Ltd

Licence held

UK Gambling Commission 21432-4200-R-711373

Usual review time

32 hours

Latest deadline

before the first withdrawal

Verification inbox

[email protected]

Age checked

18+

First Time Right

Four Moves To A Clean Submission

Rejections are mostly about blur and crop, so a careful photo saves you a wait.

Not The Deposit Page

Your dashboard holds a documents area under account settings, and it names each file still missing. Open it before you start anything else.

Every Corner In Frame

Photograph the identity page flat, in daylight, with all four corners inside the frame. Avoid flash glare, fingers and anything covering the photo.

Hide The Middle Digits

For cards and wallets, cover the middle digits and keep your name visible. A short bank statement screenshot is accepted when the card is not yours.

Your Wait Underway

A reviewer reads your files and replies within 32 hours, so leave the upload area untouched meanwhile. Approval arrives by e-mail and unlocks withdrawals.

What They Prove

What Each Paper Earns You

This block helps when the upload form asks for something you have not scanned yet.

Proof of identity

Confirmsyour name and date of birth

Copy showsfull photo page, unexpired, all corners

Proof of address

Confirmswhere you actually live

Copy showsyour name, full address, issued in last three months

Payment method confirmation

Confirmsthe account money moves through

Copy showsyour name, last four digits, bank or wallet logo

Your Checkpoints

You Deserve Clear Timing, So Here It Is

We time every request to a point our license already flags, so nothing arrives out of nowhere.

Match It To Your Own Name

Adding Visa, Skrill or another method links a fresh account to your name, so we compare that holder or card with the profile you built at sign-up.

Steady The Bigger Sum

A payout or top-up far above your normal pattern changes the risk picture, which is why we look closer and ask what sits behind the money.

Your First Payout Moment

Cashing out for the first time ends the guesswork: we confirm identity, address and payment method before any money leaves, as the UK Gambling Commission license requires.

More Room To Play

Wanting to stake more, more often, means we check affordability at that point and may ask for pay records alongside your ID.

Your Funds, Traced And Cleared

Running an online casino under UK Gambling Commission license 21432-4200-R-711373 means Spinshark Casino Ltd must know where player money starts its journey. Every UK operator runs these checks against money laundering. A request is standard practice, not a suggestion that you have done anything wrong.

Depending on your answer, one or two of these will usually settle things:

Recent bank statements
Payslips or an employment letter
Tax return or accounts
Proof of a pension or benefit
Deed or sale record of an asset

Why Your Paper Came Back

Swap It For A Fresh One. Anything past three months old no longer proves where you live today, so our team cannot clear it for the address step. Pull a bill dated within the last three months Download the latest one from your supplier's account

Send The Original, Not A Grab. A screen grab of an app strips the details our reviewers need and can be edited, which leaves the check unresolved. Photograph the paper document itself Or export the original PDF file

Names Don't Match Up. Mismatched spelling between your profile and your ID reads as a dispute about who you are, so it has to come back. Email [email protected] with the correction Attach a document showing the full legal name

Waiting For Review

Wondering What The Hold-Up Is?

Useful when a pending withdrawal or a document request leaves you unsure what happens next.

When do I have to send my ID?+

The licence ties the check to your first payout, so nothing leaves the account until it clears. We can also ask at registration or after your first deposit, so a request early on is normal rather than a problem.

Is my ID safe when I upload it?+

Yes. Anything you send travels over TLS 1.3 encryption and is used only to confirm who you are. Our privacy team answers questions at [email protected], with a reply usually inside 12 hours.

What if you reject the photo I sent?+

Send a fresh copy of the same document, sharp and with every edge visible. Rejections usually mean the image was unreadable, so a clean second attempt is often enough. Write to [email protected] if nothing changes.

Which regulator holds your casino licence?+

The UK Gambling Commission licenses Spinshark Casino Ltd under license number 21432-4200-R-711373. That licence obliges the checks you are reading about, and its public register is open to anyone.

My surname changed — do I need new documents?+

Yes. Your proof of identity and proof of address must carry your current name, so send fresh copies in that name. Everything else already on file stays as it was.